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Our people are what makes our business successful. We aim to provide them with a great place to work, where they feel valued. Our values commit us to being friendly, inclusive, honest, respectful, hard-working and appreciative.

At Greggs, it’s our culture and values that set us apart. And while summarising our unique culture ‘Being Greggs` is no easy task, simply put - we love what we do, we have fun and we welcome everyone. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is... once you walk into one of our shops, you're family too.


We believe in equality, diversity and inclusion

We want everyone to feel welcomed at Greggs and our colleagues to able to be themselves at work, whatever their background, preferences, or views. We also want to make sure there are no barriers that might stop anyone from growing a successful career with us. We know that being a diverse business is critical to our future growth.  We are committed to supporting colleagues with family responsibilities, more details about the family leave we offer can be found here.


National Equality Standard

We signed up to the National Equality Standard (NES) in 2017 and renewed our commitment in 2020. The NES was developed by EY in partnership with 18 other UK and global organisations and the Equality and Human Rights Commission, it is supported by the Home Office and Confederation of British Industry and seeks to provide organisations with a comprehensive insight into Equality, Diversity and Inclusion (EDI) within their operations.


Rewarding our colleagues

We pay all of our people more than the National Living Wage (not just those over the age of 25). We share ten per cent of our profits with employees and in 2019, Greggs colleagues earned a record piece of the profit share pie – and a surprise thank you payment for delivering our best year yet.

We invite our people to join the Greggs Share Incentive Plan, letting them reinvest their profit share into Greggs shares as well as an annual share save plan, allowing them to save money to buy Greggs shares at a discount.


Development and training

We have created a Career Pathways Programme to support the development and training of our brilliant people. We listen to our people and have developed channels for them to provide feedback including employee suggestion scheme 'Your Ideas Matter' and our annual Employee Opinion Survey.


Giving people a 'fresh start'

We’ve a long-standing history of working with people from disadvantaged backgrounds, including ex-offenders. At Greggs, we believe that by not overlooking any potential employees because of their past, we can select the right person and develop them to their full potential. The passion and energy for work that comes from people who are given an opportunity to kick-start their careers, or to turn their lives around is clear for all to see and as a business, we feel extremely motivated to do all we can to give these people a ‘fresh start’.

Our dedicated programme, ‘Fresh Start’, offers support to the many people who find gaining employment through conventional routes more difficult. Fundamentally the programme aims to help break the cycle of re-offending by demonstrating that ex-offenders can play a meaningful role within business. We believe our programme addresses societal issues such as high unemployment and re-offending rates. Our 'Fresh Start' programme has been recognised as an example of best practice by BITC, the Ministry of Justice and CBI.

Through the Fresh Start programme, which began in 2012, we have supported (interviewed/worked with) 2,000 individuals with previous convictions. We have employed one hundred people and of those, 32% now hold some form of a Management role.

If you would like any more information, or to find out how you could get a 'fresh start' with Greggs, please get in touch at:


Working in partnership with Forces Families

We recognise the value of serving personnel, reservists, veterans and military families by working alongside Forces Families to offer sustainable employment within Greggs.


Greggs signs up to the Race at Work Charter

Greggs are proud signatories of the Race at Work Charter, an initiative designed to improve outcomes for black, Asian and minority ethnic employees in the UK.

Launched in partnership with the UK government in 2018, the Race at Work Charter builds on the work of the 2017 McGregor-Smith Review, which found that people from BAME backgrounds were still underemployed, underpromoted and under-represented at senior levels.

The Race at Work Charter is a public commitment to improving the experience of black, Asian and minority ethnic employees in the workplace and sets out five key actions for us to undertake:

  • Appointing an Executive Sponsor for race
  • Capturing data and publicising progress
  • Ensuring zero tolerance of harassment and bullying
  • Making equality in the workplace the responsibility of all leaders and managers
  • Taking action that supports ethnic minority career progression


Greggs' Valuable 500 Commitment:

At Greggs, we recognise that difference is good, and we have made a pledge that 'by 2025, our workforce will reflect the communities we serve'.

We recognise the important contribution that people living with disabilities can make and are committed to:

  • Improve the data we hold for our colleagues including whether colleagues have a disability.
  • Review accessibility in our recruitment processes and the training we provide.
  • We will deliver diversity awareness training to all colleagues, and provide additional training to those with responsibility for either managing others or recruiting new team members to make sure they are leading and recruiting in an inclusive way.
  • We have signed up to the Sunflower Scheme and will train all colleagues about Hidden Disabilities ensuring we can best support our colleagues and customers.
  • We will continue our Supported Hours initiative in our shops, helping maintain employment for colleagues with disabilities who need additional support.
  • Greggs is committed to improving our diversity and inclusion in all its forms and we have renewed our engagement with the National Equality Standard (NES) first signed in 2017.


Hidden Disabilities Sunflower Scheme

At Greggs, we pride ourselves on our culture and 'Being Greggs', creating an environment which is friendly, hardworking, respectful, appreciative, honest and which is inclusive of everyone.  We recognise that difference is good.  We understand the important contribution that people living with disabilities can make and we are very proud to announce that Greggs has signed up to the Hidden Disabilities Sunflower scheme.  We are busy rolling out the training to all of our colleagues across the business to ensure we all recognise the Sunflower and are able to support our colleagues and customers as best as we possibly can.


BRC 'Better Jobs D&I Charter'

Greggs are proud signatories of the BRC 'Better Jobs D&I Charter'.  You can read more about the commitments here


Health and Safety Standards

For more information on our approach to health and safety click here