People

We are committed to creating a great place to work…

…because if our people are happy, our customers are happy.

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We care about our people and value their opinion.

We work hard to ensure Greggs is a great place to work and that our people feel valued.

Now in its second year, our dedicated employee health and wellness initiative ‘Balanced You’, which covers four key areas: healthy eating and drinking, keeping active and physically well, healthy social life and good relationships, and positive mental wellbeing, received a Bronze award from Better Health at Work.

Roger Whiteside signed the Time to Change Employer Pledge, illustrating our long-term commitment to raising awareness about the importance of mental health and wellbeing at work and helping to break the culture of silence around mental health.
We believe in equality, diversity and inclusion.

At Greggs we are committed to treating our people equally and ensuring that everyone – no matter what their background, race, ethnicity or gender – has an opportunity to develop. We are signatories to the National Equality Standard and are committed to supporting the development of all our colleagues, in particular our talented female colleagues, as we work towards reducing our gender pay gap. We have made good progress with this in recent years and at Board level have exceeded Government guidelines with 43 per cent of our Board being women.

Rewarding our colleagues

We pay all of our people more than the National Living Wage (not just those over the age of 25).  We share ten per cent of our profits with employees and in 2018, we shared a record £9.2 million as a result of our strong performance.

We invite our people to join the Greggs Share Incentive Plan, letting them reinvest their profit share into Greggs shares as well as an annual share save plan, allowing them to save money to buy Greggs shares at a discount.

Development and training

We have created a Career Pathways Programme to support the development and training of our brilliant people.  We listen to our people and have developed channels for them to provide feedback including employee suggestion scheme 'Your Ideas Matter' and our annual Employee Opinion Survey.  We are proud that our Employee Opinion Survey engagement score has increased by two per cent over the last two years, which means 81% of our people feel connected to Greggs and committed to helping us achieve our goals.
We offer a Greggs Apprenticeship Programme which includes retail and engineering apprenticeship schemes, open to both current employees and external applicants between the ages of 16 and 23.

We keep our people safe by raising awareness of areas of risk and encouraging our teams to take these more seriously.  In 2017, we reduced reportable accidents in our reportable accidents in our retail and supply chain by more than five per cent.

Giving people a 'fresh start'

We believe in giving people a 'fresh start' and offer programmes to support ex-military, formerly long-term unemployed and ex-offenders.

We know the passion and energy for work that comes from people who are given an opportunity to kick-start their careers or to turn their lives around, and have programmes in place to recruit and train accordingly.  These programmes sit under the banner of 'Fresh Start'.

We provide training and work experience for people who are transitioning into work.  We deliver training sessions in prisons for people who are nearing the end of a sentence and we give work experience to those who demonstrate potential.  In 2017, more than 450 people benefitted from our 'Fresh Start' programme which has been recognised as an example of best practice by BITC, the Ministry of Justice and CBI.

We are also proud of our partnership with Release Scotland, established in early 2018, we look forward to driving awareness and sharing our experience as an employer to help others realise the benefits of recruiting people with convictions.  If you would like any more information about our programmes, or find out how you could get a 'fresh start' with Greggs, please get in touch at: fresh.start@greggs.co.uk