Today, Greggs is a company with a national presence, employing thousands of people, supporting hundreds of suppliers, and serving millions of customers. The way we operate affects a great many people so being a good business is more important than ever.

We’ve chosen to concentrate our efforts on the challenges where we think we can make the most difference: building stronger, healthier communities; making our planet safer; and being a better business. These three strategic pillars are underpinned by clear policies and a robust governance framework.

We believe in being as transparent as possible about what we are doing and, every year, we publish a progress report to let you know how we’re getting on.

We have always been committed to doing the right thing, but we wanted to be more specific about how we channel our efforts and resources into doing good. We reflected on what we could do to have the most positive impact on the world around us, and have chosen to dedicate our efforts to three areas: communities, the planet, and our approach to business.