Doing Good
In 2021, we created The Greggs Pledge, our 10 commitments to put a spotlight on sustainability areas where we felt we could drive the most meaningful change and deliver a measurable benefit. We introduced it to help us raise the profile of issues that we cared about, and to harness the collective efforts and energy of our colleagues, suppliers and partners.
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Making the world a better place
We’ve always tried to do good. Since our earliest days, we have looked for ways to help people in our community, protect the planet, and raise standards across our business and supply chain.
This dedication began in the 1960s with pie-and-peas suppers for older residents of Newcastle and has evolved through decades of community projects, charity partnerships, responsible sourcing, and environmental initiatives.
Today, Greggs is a company with a national presence, employing thousands of people, supporting hundreds of suppliers, and serving millions of customers. The way we operate affects a great many people so being a good business is more important than ever.
Our Doing Good framework brings to life the ethos at the heart of Greggs: doing good every day. At its centre is our belief that a successful business should have a positive impact on people, communities and the planet. Surrounding this are our three pillars:
Building Stronger, Healthier Communities;
Making Our Planet Safer;
Becoming a Better Business.
These pillars shape our material focus areas, brought together in The Greggs Pledge, our commitment to measurable, long-term action. Building on this, the latest stage of our framework sets out seven new focus areas detailed in our latest Greggs Pledge report, ensuring we continue to evolve, stay ambitious and make a meaningful difference where it matters most.
STRONGER, HEALTHIER COMMUNITIES
Our efforts to build stronger, healthier communities is focused on two areas: helping communities facing financial challenges; and making it easier to eat well.
SAFER PLANET
At Greggs, we believe great value should also be low carbon. That’s why we’re transforming how our business is powered, supplied and governed, so that every bake, brew and delivery moves us closer to our goal to be a net zero business.
BETTER BUSINESS
We are committed to becoming a better business. In practice, this means continuously looking for ways to improve the experience of our Greggs colleagues and the colleagues of our suppliers, as well as improving the welfare of the animals we source for our products, all the while minimising our impact on the planet.
The Greggs Pledge
Download our 2025 report (published April 2026)
Our original Greggs Pledge was created in 2021 with a clear set of goals that we wanted to achieve by 2025. In the five years since then, we have hit almost all the targets we set ourselves, so we have reviewed these original ten commitments and set ourselves new ambitions to work towards in the five years ahead.