A Greggs colleague in uniform smiles and passes a sausage roll over the counter to a customer.

The Greggs Allergy Forum

11 months ago
4 min read

We are delighted to announce our latest colleague initiative, The Greggs Allergy Forum, which underpins Greggs commitment to food safety and the well-being of our colleagues and customers. With an unwavering focus on fostering a culture of understanding of food allergies, we understand the crucial role of effective communication in relation to food safety. This responsibility is shared by every member of the organisation, from the dedicated colleagues in our shops, to the hardworking teams in our manufacturing sites, logistics operations and head office.

Food allergies affect millions of people worldwide, and Greggs aims to ensure that all customers can enjoy their favourite treats without compromising their health. The introduction of The Greggs Allergy Forum represents a significant milestone in this ongoing journey towards creating a safe and inclusive environment for all.

The Greggs Allergy Forum will not only raise awareness about food allergies but also encourage a collective sense of responsibility for allergy safety among colleagues. By providing a platform for open dialogue and knowledge-sharing, the forum will empower colleagues with the information and resources they need to better serve customers with specific dietary requirements. It will serve as a space where colleagues can learn from each other's experiences, enabling the business to continually improve our approach to food safety. It will also provide our colleagues who may be personally affected by food allergies with a network in which they can share their experiences.

Working in conjunction with The Allergy Team helps us to ensure that customers with food allergies feel welcome, valued, and confident in the company's ability to address their unique needs.

Our introduction of The Greggs Allergy Forum showcases our unwavering commitment to food safety, safe labelling practices, and the overall well-being of our customers. We hope this not only gives our teams confidence, but also reassures our customers that they can safely enjoy their Greggs favourites.